As he read through the book, Ryan realized that he had been doing sales all wrong. He had been taking a traditional, product-focused approach, trying to build relationships with his customers and pushing his solutions on them.
Over the next few weeks, Ryan worked with the retailer to develop a customized solution that would help them use data analytics to drive their business. He challenged their assumptions and pushed them to think differently about their business.
Or we could also discuss what it means to be a Challenger in sales. What do you think?
But now, he knew that the key to success was to take a challenger approach. To challenge his customers' assumptions, to teach them new ideas, and to show them a new perspective.
The retailer's executive looked taken aback. "What do you mean?" he asked.
You can download "The Challenger Sale" PDF 2 and learn more about the concepts and strategies outlined in the book.