John decided to take a more proactive approach. He opened a command prompt on his computer and started pinging the game's servers, trying to determine if the issue was on his end or with the game itself. The results were inconclusive, but a fellow player suggested he try a different approach.
"Try adjusting your DNS settings," the player suggested in a forum post. John had no idea what that meant, but he was desperate. With some help from a tech-savvy friend, he managed to adjust his DNS settings.
"Finally!" his friend exclaimed, greeting John with a much-needed supply of in-game health.